Spring Health is a free, personalized mental health care benefit that is covered by your employer. With Spring Health, you can get the support you need through a convenient and fully confidential virtual visit format.

Spring Health provides you with mental wellness tools and services to help you feel at your best. You can use Spring Health for:

• In-app wellness exercises.
• Support your mental fitness on-the-go, with exercises in meditation, better sleep, and more.
• Personalized recommendations.
• Assessments to identify the right care for your needs, learn more about yourself, and track your progress
• Dedicated support.
• Receive guidance along your journey from your personal Care Navigator.
• Therapy.
• Book sessions with trusted providers at times that fit your schedule.
• Coaching.
• Receive tips for managing stress, increasing focus, and more.
• Medication (US only).
• Speak with psychiatrists to manage medications, when appropriate.

Spring Health is the leader in mental healthcare. We have developed a clinically-validated wellness assessment that is tailored to you and scientifically designed to get you the best care. That means we can help reduce the trial-and-error in your treatment to help you get better, faster. Mental healthcare is not “one size fits all” and Spring Health provides services to address all mental health needs, whatever they may be. Our Care Navigation team is available to guide and help you find the right care plan. If speaking with a provider is what is best for you, we take away the guesswork of determining the type of provider you need and help you make appointments as early as the next day. For needs that don’t require seeing a provider, you have access to self-help exercises and a dedicated Care Navigator who can answer your questions. All of Spring Health’s Care Navigators are licensed therapists and are trained to help you get the care that you need to start feeling better.

Spring Health is available for employees enrolled in an employer-sponsored health plan. If your employer also covers dependents, then they have access to the benefit at no additional cost as well.

Spring Health is available across all 50 states through a convenient virtual visit format. Access the support you need from the comfort of your own home, no matter where you are.

Absolutely – your privacy and confidentiality are our priority. Your employer will never see the information that you share with us or whether you use our services. We only use your answers to create a personalized treatment to help you get better, faster.

Spring Health providers must have an unrestricted license to practice psychotherapy in at least one state and ideally, multiple states (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision. Providers must also have a minimum 3 years of post-graduate experience with at least 1 year of post-licensed experience, and have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT.

To ensure that our members receive the best care and that providers can get the most value from Spring Health, we've implemented a comprehensive interview process that includes a full credentialing package and background check.

Once selected, each provider is trained in clinical guidelines, measurement-based care, video etiquette, as well as Spring Health technology and tools.

We work with only world-class therapists. Every therapist in Spring Health’s network:

• Is licensed with professional credentials (LMFT, LPC, LCSW, LMHC)
• Delivers virtual and/or in-person care
• Uses standardized assessments in care
• Practice evidence-based therapies

We work with only the best prescribers, and we vet them through a detailed interview and credentialing process.

• Completed residency training in psychiatry (child, adolescent, or adult), internal medicine, and family medicine
• Board-eligible / board-certified
• Unrestricted licenses in states where they practice
• No active malpractice claims or disciplinary actions
• Verified DEA, State License, and CME credentials
• Undergo training and onboarding as above

Our psychiatric nurse practitioners are committed to providing evidence-based practices and measurement based care. Additionally, our nurse practitioners all have:

• full prescribing authority with independent licenses
• an active PMHNP-BC certification
• 3 years of post PMHNP training experience
• experience in telepsychiatry or distance-based patient management
• completed a US-based NP program and Master’s or Doctoral psychiatric mental health nurse practitioner (PMHNP) program accredited by either the Commission on Collegiate Nursing Education, CCNE or the Accreditation Commission for Education in Nursing, ACEN

Compass by Spring Health was created with the goal of providing an all-in-one customizable platform for mental health care delivery and administration. With pre-populated notes templates, real time updates, and convenient clinical documentation features, Compass helps our providers make smarter and easier decisions about care planning. As a provider tested, verified, and approved platform, Compass efficiently streamlines session prep, delivery, and follow up, so that you can focus more on care and less on administration.

The Spring Health platform is fully committed to keeping your patients’ data completely private and secure. Any personal or sensitive information stored on the platform will be protected.

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Ready to apply to Spring Health as a provider? Get in touch with us here.

Candela is Spring Health’s pay-for-performance system based on patient outcomes. With Candela, we are able to monitor the care members receive, support provider professional growth, and reduce healthcare costs through faster recovery times. Through Candela, our providers are able to receive incentives for top performance, view monthly provider reports with network-wide scoring along clinical and operational metrics, and participate in consistent coaching and training for further improvement in care practices.

We invest in resources that uplift our providers and drive industry-leading recovery rates. Through Spring Connect, Spring Health providers have a space for personal and professional development, and are empowered to access tools for anti-burnout strategies, improved care delivery, and additional growth opportunities to strengthen the entire mental health profession. Providers at Spring Health are also eligible for additional benefits such as CE credits, reimbursement for state licensing fees, and credits for APA approved Spring Health courses.